Shipping policy

Shipping Policy

Last updated: October 2026

Thanks for fueling up with Dak Bar. Every order is packed by hand at our home base in the Adirondacks and shipped from Essex, New York. This policy covers orders placed on dakbar.com by individual shoppers and by approved wholesale accounts.

Where we ship

We ship to all 50 U.S. states, including Alaska and Hawaii, and to APO/FPO/DPO military addresses. We don't ship outside the United States at this time.

Processing time

Most orders ship within 1–2 business days. We ship Monday through Thursday so your bars don't sit in a carrier warehouse over the weekend. Orders placed Thursday afternoon through Sunday ship the following week. Holidays, promotions and large wholesale orders can add a day or two.

Delivery time

After your order ships, most deliveries arrive in 2–6 business days, depending on where you are. Delivery dates from the carrier are estimates, not guarantees, and Dak Bar isn't responsible for carrier delays.

Shipping rates

Shipping is calculated at checkout using live rates from USPS, UPS and FedEx, based on your address and order weight. You'll see every available option and its price before you pay.

Free shipping

Order type	Free shipping on orders of	Where
Online shoppers	$70 or more	Contiguous U.S. (lower 48 states and D.C.)
Wholesale accounts	$200 or more	Contiguous U.S. (lower 48 states and D.C.)

The order total is measured after discounts and before tax and shipping. Free shipping uses the method of our choice, usually USPS Ground Advantage or UPS Ground. Faster shipping is available at checkout at the regular rate.

Alaska, Hawaii and military addresses

Free shipping doesn't apply to orders shipping to Alaska, Hawaii or APO/FPO/DPO addresses. These orders pay the carrier rate shown at checkout. Transit to these addresses usually takes longer than to the lower 48.

Wholesale orders

These terms apply to approved retailers ordering through their dakbar.com wholesale account.

Minimum order: 4 cases initial order, 2 cases on reorders, mix and match any flavors.
Free shipping: orders of $200 or more ship free within the lower 48 states. Below $200, the carrier rate shown at checkout is added to your invoice.
Ship-to address: orders ship to the store location on your account. To change it or add a location, email info@dakbar.com before you order.
Receiving: please count cases and check for damage when the shipment arrives. Note any visible damage on the carrier's delivery receipt.
Damage or shortages: email info@dakbar.com within 5 business days of delivery with your order number and photos of the boxes and product. We'll replace the product or credit your account.
Distributor and marketplace orders: orders placed through a distributor or a marketplace such as Faire follow that partner's shipping terms.

Warm-weather shipping

Dak Bars are made with real food and bars can soften in summer heat. We don't use ice packs, and softening doesn't affect freshness or safety. Pop softened bars in the fridge, they'll firm right back up. If you'll be away, please plan delivery for when someone can bring the package inside.

Order tracking

When your order ships, we'll email a confirmation with tracking. Tracking updates come from the carrier and can take up to 24 hours to appear.

Address accuracy

Please double-check your shipping address at checkout. Dak Bar isn't responsible for orders delayed or lost because of an incorrect or incomplete address. If a package comes back to us because of an address error or a refused delivery, we'll reach out to reship it at your cost or refund the product, less shipping.

Lost or damaged packages

If your order arrives damaged or tracking shows no movement for 7 days, email info@dakbar.com within 7 days of the expected delivery date. Include your order number and, for damage, a photo. We'll look into it and send a replacement or a refund. Wholesale accounts, see the 5-business-day window above.

Changes and cancellations

We pack orders quickly. If you need to change or cancel, email info@dakbar.com as soon as possible. Once an order has shipped, we can't change or cancel it; see our Refund Policy for options after delivery.